Phone Services
Residential Phone Services
- Residential Telephone - $21.25/mo
- Basic residential service provides a telephone line that can be used to place or receive one call at a time. Local calling service is available on a flat rate basis. Basic residential service is provided for connection to a customer-provided single line telephone.
- Residential Deluxe Telephone Package - $29.99/mo
- Residential telephone package with all calling and class features including unlimited long-distance services.
Telephone Features
- Voice Mail - $5.00/mo
- Voice Mail answers your calls for you when you are on or away from your phone. You will need to go to mailbox setup in the beginning to record your own greeting and setup a password. You must setup a password if you wish to check your messages away from home. When you have messages on your phone, you will hear a stutter dial tone when you lift your receiver.
- Caller ID - $8.50/mo
- Caller ID identifies the number, or name and number of the incoming caller before you answer your phone. Caller ID requires the rental or purchase of a display phone.
- Call Waiting - $6.00/mo
- Allows you to answer a second call without hanging up on the person you are speaking with.
- Call Forward - $5.00/mo
- Calls can follow you wherever you go. Allows you to transfer your incoming calls automatically to any other telephone.
- 3 Way Calling - $5.00/Mo.
- Speak with two people in two different locations at the same time, on just one phone line.
- CommPortal - $10.00 (one-time fee)
- CommPortal allows subscribers to access and manage their individual telephony services, enabling customization of call features, access to contacts, missed calls and voicemail.
- Privacy Defender - $5.00/Mo.
- Intercepts calls that are delivered as “unknown” to the subscriber’s line. An announcement states “The number you have reached does not accept calls from Telemarketers. If you are a Telemarketer, please add this number to your ‘Do Not Call’ list and hang up now. Otherwise, press 1 or stay on the line”.
- Find me – Follow Me - $6.00/Mo.
- When someone calls your phone, Find Me- Follow Me will send the call to ring any number of additional phones of your choosing. For instance: You make a list of phone numbers where you may be, your house, the office, a relative’s house, etc. When someone calls your phone, Find Me - Follow Me will call, in order, each phone on your list until you are reached. You may also have all phone numbers on your list ring at the same time.
- Wire Maintenance - $3.95/Mo.
- Inside wiring maintenance is an optional service for customers (excluding those with PBX, Key Systems or other complex service and equipment). With this service, we will repair wiring issues caused by normal usage, provided your wiring meets RTC standards. Inside wire maintenance plan does not include security system wiring. All wiring covered within 30 days of installation.
- Unlimited Long Distance (per line) - $5.00/Mo.
- Toll Block - $1.95/Mo.
- Unlimited 800 Toll Free - $14.99/Mo.
- Remote Call Forward - $17.50/Mo.
- Telephone Installation Fee - $62.00
- Standard Phone Jack Installation - $80.00 min. ($100 including trip charge)
- Internet Installation Fee - $49.00
Business Phone Services
- Business Telephone - $48.18/Mo.
- Basic business service provides a telephone line that can be used to place or receive one call at a time. Local calling service is available on a flat rate basis. Basic business service is provided for connection to a customer-provided single line telephone.
- Business Deluxe Telephone Package - $68.18/Mo.
- Business telephone package with all calling and class features including unlimited long-distance services.
Telephone Features
- Voice Mail - $5.00/Mo.
- Voice Mail answers your calls for you when you are on or away from your phone. You will need to go to mailbox setup in the beginning to record your own greeting and setup a password. You must setup a password if you wish to check your messages away from home. When you have messages on your phone, you will hear a stutter dial tone when you lift your receiver.
- Caller ID - $8.50/Mo.
- Caller ID identifies the number, or name and number of the incoming caller before you answer your phone. Caller ID requires the rental or purchase of a display phone.
- Call Waiting - $6.00/Mo.
- Allows you to answer a second call without hanging up on the person you are speaking with.
- Call Forward - $5.00/Mo.
- Calls can follow you wherever you go. Allows you to transfer your incoming calls automatically to any other telephone.
- 3 Way Calling - $5.00/Mo.
- Speak with two people in two different locations at the same time, on just one phone line.
- CommPortal - $20.00 (one-time fee)
- CommPortal allows subscribers to access and manage their individual telephony services, enabling customization of call features, access to contacts, missed calls and voicemail.
- Privacy Defender - $5.00/Mo.
- Intercepts calls that are delivered as “unknown” to the subscriber’s line. An announcement states “The number you have reached does not accept calls from Telemarketers. If you are a Telemarketer, please add this number to your ‘Do Not Call’ list and hang up now. Otherwise, press 1 or stay on the line”.
- Find me – Follow Me - $6.00/Mo.
- When someone calls your phone, Find Me- Follow Me will send the call to ring any number of additional phones of your choosing. For instance: You make a list of phone numbers where you may be, your house, the office, a relative’s house, etc. When someone calls your phone, Find Me - Follow Me will call, in order, each phone on your list until you are reached. You may also have all phone numbers on your list ring at the same time.
- Wire Maintenance - $3.95/Mo.
- Inside wiring maintenance is an optional service for customers (excluding those with PBX, Key Systems or other complex service and equipment). With this service, we will repair wiring issues caused by normal usage, provided your wiring meets RTC standards. Inside wire maintenance plan does not include security system wiring. All wiring covered within 30 days of installation.
- Unlimited Long Distance (1-5 lines) - $29.99/Mo.
- Toll Block - $1.95/Mo.
- Unlimited 800 Toll Free - $14.99/Mo.
- Remote Call Forward - $24.95/Mo.
- Telephone Installation - $80.00
- Standard Phone Jack Installation - $80.00 min. ($100 including trip charge)
- Internet Installation - $99.00
- Directory Additional Listing - $2.25/Mo.
- Directory Non-Publish - $3.25/Mo.
HPBX Phone Equipment Lease Options – Call for pricing
- HPBX Basic Features - $10.00/Mo.
- Caller ID, Directory, Call Park, Call Transfer (lease of phone equipment is a separate charge)
- HPBX Standard Features - $15.00/Mo.
- Includes all Basic Features and Voicemail, Voicemail to Email, Find-Me Follow-Me, Simultaneous Ring, CommPortal Web (lease of phone equipment is a separate charge)
- HPBX Full Features - $25.00/Mo.
- Includes all Standard Features and Auto Attendant, CommPortal Assistant (lease of phone equipment is a separate charge)
For more detailed pricing information, please call 706.965.1234